Nikki Meader, owner of West Malling Flowers in Kent won BFA Retail Florist of the Year 2015. Although she trained as an accountant, Nikki grew up immersed in flowers with a florist mum and greengrocer dad and returned to her roots when she opened West Malling Flowers in 2011. She joined the GFG Advisory Panel earlier this year.
Why did you decide to join the Good Florist Guide’s advisory panel?
We used GFG a lot in the past and wanted to give all the help we could to get the new exciting website up and running.
What do you think you bring to the panel?
Blonde hair and blue eyes.
Best business decision?
Joining the Good Florist Guide of course!!
Worst business decision?
Working with my husband!
If you weren’t a florist, what would you like to do?
A host on Strictly Come Dancing.
Your perfect day?
A full day off.
What’s your biggest pet hate?
Raffia explosions (very common!!)
What do you find most difficult?
Is the customer always right?
“Of course” she says with a smile on her face!
Best piece of advice to someone starting out in the industry?
Prepare yourself for working hard.
What are you most excited about in the next year?
My niece following me into the industry.
You’re stranded on a desert island, only one flower grows there, which would you choose?
English Lisianthus, to remind me of my home!
And finally, the plug…
I own West Malling Flowers based in the beautiful village of West Malling in Kent. We supply fresh flowers with passion and style and are proud to have a fully trained,well-qualified and experienced team that strives to give our customers the very best in service, style and design. As a family we have been in the florist trade for over 25 years.